Get the
real reasons why a prospect did or didn’t buy, why a customer renewed or churned and what it would take to
win them back.
If you’ve lost prospects or customers and don’t know why, PastSight can get the answers you need to stop the bleeding.
Forget the BS in your CRM. Our proprietary system is designed to generate honest, meaningful responses in the moment, produce accurate data, and provide historical trends that are tied directly to increasing revenue. This allows you to quickly adapt and take action to close more deals, retain more customers, and add more opportunities to your pipeline.
Your CRM data is inaccurate for two main reasons. First, your team isn’t asking the right questions. Second, your prospects and customers aren’t giving you reliable answers. They’re far more likely to provide honest, relevant information when interviewed by an independent third party. We specialize in extracting meaningful data and presenting
simple, actionable insights in a digestible, easy-to-read format.
See a list of prospects and churned customer interviews, as well as actionable insights.
Our approach is extremely valuable to the prospects and churned customers who provide feedback to us.
We help prospects and customers get the deal they need with the vendor they prefer.
People will be more open and candid when they don’t feel the pressure of a sales pitch.
“The results we got from PastSight were second to none. I learned things about our sales motion I would have never known, and the boost to our pipeline was amazing. I get pumped every time I get a PastSight alert about a winback. It is such a competitive advantage to have this moving forward for all of our lost deals.”
Christian D'Alessandro
Head of Sales, Synaptic
"PastSight has consistently delivered insightful data to help us get to the core of our customer experience. PastSight’s weekly cadence of reporting enables us to take quick action to solve problems impacting customer health - helping us prevent future churn and win back critical business. PastSight is a must-have for businesses that truly value their customers."
Chase Kreuter
VP Customer Success, Conductor
Our founder and CEO Michael Hoffman created PastSight in direct response to the frustration – and impact on revenue – of losing sales and customers and not knowing why. He knew there had to be a better way than relying on inaccurate CRM data to uncover the true reasons for lost deals and address those issues at the source.